Network Engineer
Team: IT
Job Family: CBG13, Advising
Salary: £48,585 to £52,547 per annum pro rata
Contract: Hybrid. Fixed Term. 2 x roles for 12 months. Please note due to the nature of the work, you will be required to work frequently at a CBC location, including our main office, Priory House, Shefford.
Hours: 37 hours per week
Closing Date: 13th May 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Interview Date: Applications will be reviewed on a regular basis and if successful candidates will be contacted for an interview
About the role
Central Bedfordshire Council is a large unitary authority serving nearly 300,000 residents, our ambition is to be a great place to live and work. One of the ways we are achieving this is through our use of technology.
In recent years we have made significant improvements to many of our systems, and the value this has had to the organisation has been recognised with continuing demand to further this innovation. We have an ambitious programme of work over the next couple of years to deliver further IT enhancements.
We are looking for talented forward-thinking team members who can help us deliver our programme of exciting projects, ranging from enhancements to our case management systems through to improvements that will make it easier for residents to access the services they need.
As part of our talented team, you'll collaborate with like-minded colleagues who share your passion for technology and its ability to help improve the lives of our residents and to better support our staff.
Central Bedfordshire Council is seeking experienced Network Engineers to support our key projects and work streams over the next year.
You will have a critical role in moving our data centres into the cloud as well as improving our networks and telephony to key service areas and sites. Your expertise in providing 3rd line Network and Telephony support will also be welcome. As a Network Engineer you will have excellent technical and customer skills, acting as a specialist to provide professional advice to IT colleagues and swift resolution of third-line incidents and requests to our staff.
Key Responsibilities:
· Design, develop, implement and maintain the council’s Azure-cloud network environment providing IAAS and PAAS instances, along with connections to remote sites and third parties,
· Maintain, support and develop Cisco and Fortinet firewalls in our on-premises datacentre, our local sites, and in the Azure cloud,
· Maintain, support and develop switching, routing and wifi solutions across our sites across the Council area, including libraries, leisure centres, day centres and staff offices.
· Support and develop our Teams telephony solution with contact centre integration,
· Develop, implement and maintain IT wifi network solutions to new sites and service areas, such as wifi to new sites and connectivity to new providers,
· Develop, implement and maintain our new Voice AI solutions, connecting to existing and new applications.
· Prepare relevant, accurate technical documentation,
· Manage changes in accordance with ITIL processes.
You will have proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running. It is essential you have proficiency in configuring and supporting Azure Network environments and you will be an expert supporting contact centre and Voice AI solutions such as those provided by Cirrus and AWS. From the information above it is important that you will hold the following qualifications:
· Cisco CCNA and upwards
· Fortinet Certified Professional
· Microsoft Teams administrator
This is an opportunity to be involved in developing our new Azure platform which will host all our systems, work with tools through Microsoft’s cloud platform along with cloud backup and restore solutions.
It is a challenging and rewarding role within a supportive team environment and you will have a chance to make a significant impact on Central Bedfordshire Council's IT network.
If you are a driven, knowledgeable Network Engineer looking to make a difference in a public service context, we encourage you to apply for this exciting opportunity with Central Bedfordshire Council.
This role is covered by the Code of practice of the English language requirements for public sector workers.
This post is subject to the disclosure of criminal records.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Jeremy Wood jeremy.wood@centralbedfordshire.gov.uk or on 0300 300 5661
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at ncs@centralbedfordshire.gov.uk Our service is confidential, impartial and free for all.