Debt Recovery Officer
Team: FNO - Sundry Debt Recovery
Job Family: Providing - CBG7
Salary: £26,421 - £28,770 per annum pro rata
Hours: 2x 24 hours per week positions available (split over 4 days minimum)
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month
Contract type: Hybrid - Permanent
Closing Date: 19th May 2024
Interview Date: week commencing 28th May 2024
About the role:
The Debt Recovery team aims to provide an efficient and responsive service to the whole of the council, ensuring that our resources are managed effectively and appropriately and that we also deliver accounting transparency. Working within Financial Operations you will help us deliver services to the Council and community. We are looking for 2 Debt Recovery Officer's with great customer service skills to join a small friendly team and in return you will be rewarded with a varied and interesting work load to help you find your greatness.
The Debt Recovery Officer will support the Senior Debt Recovery Officer by ensuring the Debt Recovery processes are followed to minimise the debt owed to the Council and ensure payments are made promptly by customers.
We are looking for an enthusiastic and skilled individual with both good accounting and customer service experience. You must be able to prioritise a varied workload to strict deadlines, work efficiently and accurately, retaining an eye for detail. You will be a confident and self-motivated individual with good communication and interpersonal skills who enjoys working as part of a small team. You will have a strong customer focus, a flexible approach and attitude, and a commitment to continuous improvement and development of our financial processes.
Join us, and you’ll enjoy attractive benefits plus the chance to learn, progress and develop yourself. We offer training, health and welfare support, childcare vouchers and more. Even better, you’ll find your greatness as you make sure that we make the best possible use of our resources and have the opportunity to contribute to any changes in processes to make things better.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Susan Holdaway at susan.holdaway@centralbedfordshire.gov.uk or on 0300 300 8015.
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
If you require assistance to apply for our roles, help with writing your CV, interview techniques or careers advice please contact our team of careers advisors at ncs@centralbedfordshire.gov.uk Our service is confidential, impartial and free for all.