Civil Enforcement Officer
Team: Parking Enforcement
Job Family: Directing - CBG7
Salary: £26,421 - £28,770 per annum pro rata (+ additional weekend enhancement up to £3,800 per annum)
Hours: 37 hours per week. Please note that you’ll work a shift pattern of 4 days on and 4 days off, on a rolling 8-week rota, covering 7am-9:30pm. You will be required to work weekends but will receive additional payment for this.
Location: We work from various locations including, Thorn Turn, Houghton Regis and Sandy and please state your preferred location in your application.
(We are happy to discuss part time and flexible hours to suit individual needs, please give us a call to discuss).
Contract: Fixed - Permanent
Closing Date: Sunday 5th January (Rolling advert) - Please note we reserve the right to close this advert early if a high number of applicants are received.
Interview Date: Applications will be considered on receipt. Interviews will be held virtually via Microsoft Teams
About the role:
Do you enjoy working outdoors and keeping fit? Are you looking for a generous holiday allowance and an excellent pension scheme? Access to staff benefits like gym membership, discount on holidays, eating out and access to our assistance programme and much more? If so, working for Central Bedfordshire Council as a Civil Enforcement Officer could be for you and we would like to hear from you.
Our parking enforcement team delivers a high quality parking enforcement service across Central Bedfordshire by providing local residents, visitors and businesses clear and effective parking solutions helping to make Central Bedfordshire is a great place to live and work.
As a Civil Enforcement Officer you will be responsible for helping to keep our roads and residents safe by ensuring motorists park safely and in the correct places. You will be required to engage with motorists on a daily basis, offering advice and guidance and where necessary you will the issue penalty charge notices to vehicles that are parked on parking restrictions. You will also be involved in targeted enforcement days working with other teams, for example checking Blue Badges are being used correctly, and supporting larger events held in Central Bedfordshire. You'll also work closely with our Highways teams to ensure parking restrictions are maintained and enforceable.
Using your great communication skills you will be confident and enjoy dealing with members of the public, while representing the Council in a positive and proactive manner. You will need to remain calm under pressure and sometimes you will need to deal with challenge from motorists. Attention to detail is needed to capture all of the necessary information to carry out your role. You'll work in a supportive team and you will receive full training leading to a certification if successful.
You will be required to apply for Standard DBS clearance as part of the Recruitment process. A full clean Driving Licence is desirable but not essential.
Our Offer:
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
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You will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this Recruitment Pack
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Catherine Farenden at Catherine.Farenden@centralbedfordshire.gov.uk or 0300 300 4909.
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Safeguarding:
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
Our National Careers Service team offer a free weekly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council