Homecare Brokerage Co-ordinator
Team: Brokerage, Contracts and Compliance Team
Job Family: Providing - CBG7
Salary: £28,598 - £31,022 per annum pro rata
Hours: 22 hours per week (Mondays, Tuesdays and Fridays)
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid - Permanent
Closing Date: 1st December 2025
Interview Date: 10th December 2025
About the role:
The role is based within the Brokerage Team in the Adult Social Care & Housing Directorate.
The role of Brokerage Coordinator is a key conduit enabling people to be supported in their homes with an appropriate care package in place – in a timely way. The postholder will be working with the Council's external care providers, social worker and hospital teams to allocate care through the agreed protocols.
Purpose of the role
To co-ordinate and prioritise incoming requests for the placement of homecare packages for all CBC customers. Working with the team to ensure the service is delivered efficiently and in line with current guidelines, to be the first point of contact for support in relation to the Brokerage functions.
Main duties:
- Book care packages for homecare with care providers in accordance with the funding agreement and the Homecare Framework.
- Co-ordinate and prioritise incoming requests for care packages
- Input, maintain and reconcile records relating to all adult service care packages on the Council’s Adult Social Care system CareDirector.
- Ensure providers are paid accurately and promptly
- Manage the statistical information daily basis on the activity of Brokerage
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Kamla Loi at kamla.loi@centralbedfordshire.gov.uk or call 0300 300 5868.
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Safeguarding:
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.