Housing Assistant - Home Ownership
Team: Home Ownership Team
Job Family: Providing - CBG7
Salary: £27,711- £30,060 per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid – Fixed Term/ Secondment - 12 months
Closing Date: 26th May 2025
Interview Date: 2 June 2025
About the Role:
Here in our Housing Service we want to help our residents in all walks of life achieve their potential and improve their circumstances. We work to ensure the needs and wishes of all residents are heard, represented and they are empowered to achieve personal, social and economic success. As part of the Home Ownership Team you can play your part by providing a professional and efficient service to our residents.
You’ll be part of a dedicated team where flexibility and commitment go a long way. You will ensure our service operates smoothly by dealing with email and phone enquiries giving effective and helpful advice and information.
You will be dealing with enquiries from leaseholders and independent living shared owners so knowledge of legal or leaseholder work would be an advantage.
You will also be dealing with a range of issues raised by residents such as neighbour disputes, anti-social behaviour so an awareness of housing management would be an advantage.
You will be joining us at an exciting time as we move to a new housing IT system, so an appetite to learn and embrace challenge will be essential.
Full training will be provided across all aspects of the role, but we are looking for someone who has good IT skills and is a good communicator. This is a busy role so you will need to have organisation skills and a positive attitude.
You will also need to carry out visits and attend various office locations where required, therefore a full current driving licence and access to a car is essential.
This is an opportunity to learn about leasehold, shared ownership and wider social housing management, developing key skills and knowledge to help develop a career. Previous employees within this role have gone on to progress within the team and the wider housing service so we have several success stories and this is a great opportunity for the right person who is keen to learn and succeed.
Come and join as us a Neighbourhood Housing Assistant; this is a real chance to make a difference in a friendly team that will support you along the way!
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact may.read@centralbedfordshire.gov.uk or call 0300 300 8488.
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free weekly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council