Senior Customer Finance Officer
Team: Blue Badge & Money Management Team
Job Family: SupportingM - CBG9
Salary: £34,811 - £37,562 per annum pro rata
Hours: Part-time, 21 hours per week
Base Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid – 6 months Fixed Term Contract / Secondment Opportunity
Closing Date: 10th April 2026
Interview Date: 20th April 2026
More about the role:
The Blue Badge and Money Management team is part of the Customer Finance team and processes applications under the Blue Badge scheme for disabled people and provides money management support to our adult social care customers who have been assessed under the Mental Capacity Act 2005 as lacking capacity to manage their own finances.
An opportunity has arisen to join us as a Senior within the Blue Badge and Money Management team on a part time basis to ensure the team deliver a responsive and effective service.
The role will require you to manage the day to day running of the team to ensure disabled car badges are appropriately issued in accordance with the Department of Transport’s guidance and that our money management customer’s finances are appropriately managed in accordance with the Council’s policies and Court of Protection guidance.
The role includes engagement and collaboration with numerous internal and external stakeholders, delivering the best outcomes on behalf of Central Bedfordshire’s residents.
You will be self-motivated and able to effectively manage conflicting and competing priorities. You will have excellent communication skills to liaise with our customers or their representatives and demonstrate good leadership skills. This role is complex and can often be working in situations where the approach is not straightforward and requires careful consideration of the legislation and guidance.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Lucy Wainwright at lucy.wainwright@centralbedfordshire.gov.uk
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council