Tenancy Sustainment Lead
Team: Tenancy Sustainment Team – Housing Operations
Job Family: Supporting M– CBG11
Salary: £40,476 - £43,693 per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Permanent - Hybrid
Closing Date: 4th June 202525?4th4th
Interview Date: 13th June 2025
More about the role:
Here in our Housing Service, we want to help our residents in all walks of life achieve their potential and improve their circumstances. We work to ensure the needs and wishes of all residents are heard, represented and they are empowered to achieve personal, social and economic success. As our Tenancy Sustainment Lead, you can play your part and find your greatness by overseeing and driving our approach to Tenancy Sustainment, supporting our customers to feel empowered and secure in their homes.
The Tenancy Sustainment Lead is responsible for our Tenancy Sustainment service provision by managing resources and providing tailored expertise through effective guidance and support. You will apply your knowledge and experience to effectively manage resources which in turn will deliver an effective and successful tenancy sustainment service tailored to our customers individual needs.
You will have experience either working within or being responsible for a team supporting vulnerable people with a deep understanding of best practice. You will have good interpersonal skills with demonstrable experience of building relationships and establishing rapport. You will have experience leading and motivating a team of officers, in addition to knowledge and/or experience of contract management. The role requires knowledge of Housing legislation, ideally derived from experience working in a social housing environment.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Katy Ruffles at katy.ruffles@centralbedfordshire.gov.uk or call 0300 300 4476
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Safeguarding:
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free weekly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council