CCTV Team Leader
Team: Community Safety
Job Family: Leading, CBG11
Salary: £41,042 - £44,296 per annum pro rata
Hours: Full time, 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid - Permanent
Closing Date: 17th May 2026
Interview Date: 21st May 2026
About the role
We are seeking a motivated and forward-thinking CCTV Team Leader to oversee the day-to-day delivery of our CCTV service. You will lead a team of SIA licensed officers, ensuring a high-quality, compliant and professional service for customers and partners.
Alongside operational management, you will drive service improvements, embrace new technologies and support the continued development of a modern, intelligence-led CCTV service. You will be a key point of contact for stakeholders, oversee performance, and help ensure the service’s financial sustainability through effective income and expenditure management.
Key Responsibilities
- Lead, supervise and develop the CCTV team
- Ensure the service operates in line with legislation, codes of practice and Council priorities
- Oversee the CCTV system, control room software, and digital infrastructure
- Identify opportunities to adopt new technologies and generate additional income
- Support system upgrades, suppliers and technical troubleshooting
- Act as a main contact for customers, partners and Council services
- Monitor performance to ensure agreed service standards are met
- Drive service improvement and support growth
- Manage budgets and monitor income and expenditure
- Work with Community Safety colleagues and partner agencies
About You
You will be a confident, well-organised individual with experience in an operational or regulatory environment and an interested in developing your leadership skills. You will be comfortable working with customers, supporting service delivery and managing financial responsibilities.
You will understand CCTV operations, data protection, and working within legal and regulatory frameworks. You will be commercially aware, comfortable with technology, and confident in engaging with suppliers to improve systems and enhance service delivery.
You will be forward-thinking, with the ability to identify opportunities for innovation, service improvement and growth. You will have strong problem-solving skills, knowledge of CCTV and be confident using ICT.
Experience of supervising staff is desirable but not essential.
The successful candidate will hold a valid SIA CCTV Operators license or be willing to work towards obtaining one.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Lisa Scott at lisa.scott@centralbedfordshire.gov.uk or call 0300 300 5733.
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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
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