Accommodation Services Officer
Team: Accommodation Services
Job Family: Providing - CBG9
Salary: £34,811 - £37,562 per annum pro rata
Hours: 30 hours per week and 18.5 Hours per week
Location: Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your role
Contract Type: Hybrid. 18.5 hours per week Permanent or 30 hours per week Fixed Term Contract/ Secondment Opportunity Maternity cover up to 12 months
Closing Date: 15th April 2026
Interview Date: w/c 20th April 2026 this will take place via Microsoft Teams. This software is free for users. If there is an issue with accessing this technology, we are happy to discuss alternative arrangements prior to the interview.
About the Role
The Accommodation Services Team delivers key functions within a multi‑million‑pound Housing Service, including lettings, transitional accommodation and tenancy/licence management across Central Bedfordshire.
You will manage your own caseload, working directly with customers to assess need, manage risk and develop practical, customer‑focused pathways into permanent accommodation. You will also support the operational delivery of lettings and allocations across social and private housing providers.
This role is ideal for someone looking to develop their housing expertise, broaden their experience within Social Care, Health & Housing, and play a direct role in improving outcomes for residents.
Key Responsibilities
- Act as a first point of contact for customers accessing accommodation services
- Manage lettings, allocations and day‑to‑day housing management activity
- Support residents to sustain their accommodation placements
- Ensure health & safety compliance, rent collection and property standards
- Work collaboratively with internal teams and external housing providers
- Create lettings adverts, manage lettings days and verify suitable allocations
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Carmel Prince at carmel.prince@centralbedfordshire.gov.uk
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Safeguarding (For DBS posts only):
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council