SAP Support Officer

Central Bedfordshire Council’s Information Technology service has a forward thinking approach to digital transformation, with an aim to drive a modern, efficient, and innovative local authority. We know that the right technology – and the right people – can transform services, improve outcomes for our residents, and boost productivity across the Council.

We’re looking for an experienced SAP Support Officer to join our talented SAP team. Reporting to the IT Application Support Manager, you’ll play a key role in supporting and enhancing our use of SAP S/4HANA and SAP SuccessFactors, ensuring our HR systems run smoothly and effectively across the Council.

• You will support and optimise the use of S/4HANA (including Payroll) and SuccessFactors (modules such as Employee Central, Recruitment, Performance & Goals, and Learning).
• Using your experience recommend and implement system improvements to enhance service delivery and user experience.
• The SAP team work collaboratively across IT, operations, projects, IT service desk and business teams.
• You will document and deliver clear processes, procedures, and solutions.

About you:

• You will think analytically and solve complex problems with confidence.
• Seek out and identify opportunities to make better use of SAP tools – including Joule, SAC, Fiori, and Business Technology Platform (BTP).
• Communicate clearly and effectively with both technical and non-technical stakeholders.
• Speak and act with respect, kindness and professionalism to others.

• Bring strong knowledge of HR processes in an enterprise environment.
• Have hands-on experience supporting and configuring SAP S/4HANA and SuccessFactors.
• A demonstrable familiarity with Fiori, SAP Analytics Cloud (SAC), and/or BTP.
• Ideally you will have some exposure to working within Local Government would be beneficial.

This is a fantastic opportunity to join a forward-thinking council where your expertise will directly support our digital-first agenda

Please note that Central Bedfordshire Council are not currently able to offer Visa sponsorship for any of our roles, and successful applicants must source and fund their own right to work in the UK. 

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page

Our aspiration is to be a truly flexible employer.  We welcome discussion on location, hours and working pattern as part of the application process.

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You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.

For an informal discussion about this position, please contact: Katy Manning at katy.manning@centralbedfordshire.gov.uk or call 0300 300 4494

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To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours.  Please book your place here.

More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council